Privacy Policy

We collect information you provide directly to us, such as when you:

• Create an account or update your profile
• Submit items for evaluation or consignment
• Contact us for support or inquiries
• Use our services or interact with our platform

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices and support messages
• Communicate with you about products, services, and events
• Monitor and analyze trends and usage
• Detect, investigate, and prevent fraud and abuse

To send you payouts, we collect your bank account details (routing and account number) or your Zelle ID. We use Stripe to process payments and may use Stripe to verify bank accounts.

When you link a bank account through Stripe, Stripe gets data from your bank with your permission. That can include the account and routing number, whether the account is open, its balance, and the account holder's name. We use this data to confirm the payout account is yours and still open, to process payments you make to us, to prevent fraud, and to meet legal requirements. We don't use it to make credit decisions, and we don't sell it.

Stripe handles this data under its own privacy policy. We keep payout account details while your account is open, and afterward for as long as our records and the law require.

We may share your information in the following circumstances:

• With your consent: We may share information when you give us consent
• Service providers: Third parties who provide services on our behalf
• Legal requirements: When required by law or to protect rights and safety
• Business transfers: In connection with mergers, acquisitions, or asset sales

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Depending on your location, you may have certain rights regarding your personal information:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your information
• Portability of your data
• Objection to processing

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings, though this may affect functionality.

Our services are not intended for children under 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.