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Insurance & Asset Protection

Your collectibles. Protected while in custody.

Pledge takes the custody and protection of customer assets seriously. Our insurance coverage, underwritten through Lloyd’s of London, along with our inventory systems and operational procedures, is designed specifically around handling high-value collectibles.

On this page

Swipe or scroll to view the full coverage timeline.

Coverage timeline: the customer covers shipping to Pledge; Pledge insurance starts at the arrival scan and continues while the asset is in custody; Parcel Pro covers return shipping until customer delivery

Dedicated Collectibles Insurance

Pledge maintains dedicated collectibles insurance covering eligible customer-owned assets while in our custody, in addition to our commercial insurance and security controls. For covered losses, claims are settled based on the market value of the asset at the time of loss, subject to the terms and conditions of the applicable policy.

Pledge manages the insurance claim process directly and customers are not responsible for Pledge's insurance deductible.

Individually Tracked Assets

Every asset received by Pledge is individually identified and tied to the specific customer and contract in our inventory system. Customer-owned consigned inventory is separately identified from Pledge-owned inventory both within our records and operationally in storage. Your ownership of an asset does not change simply because it is being stored or consigned with Pledge, except where ownership transfers pursuant to the terms of your contract.

Secure Storage

Customer assets are maintained in a secured commercial facility with physical security, controlled access and internal procedures designed for the handling and storage of valuable collectibles.

Our inventory and custody controls allow us to track individual assets throughout their time with Pledge.

Coverage That Grows With Pledge

We regularly review our insurance coverage as the value of assets under management grows and adjust our coverage as our custody operations scale.

For security and confidentiality reasons, Pledge does not publish its underlying insurance policies, aggregate coverage limits, security specifications or other internal risk-management documentation.

Questions?

Ask us before you ship

About the custody or protection of assets you're considering sending to Pledge.

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Frequently Asked Questions

Eligible customer-owned collectibles are included within Pledge's dedicated collectibles insurance while in our custody, subject to the terms, conditions and exclusions of the applicable policy.

The basis of settlement under our collectibles coverage is market value at the time of loss. The valuation method may vary depending on the type of collectible and available market data.

Pledge handles claims directly with its insurance providers. Customers may be asked to provide information reasonably required to document ownership or value.

Yes. Each asset is associated with the individual customer and contract in Pledge's inventory records and is separately identified from Pledge-owned inventory.

Pledge does not distribute its underlying insurance policies, certificates, coverage limits or other internal risk-management documentation to individual customers.

No insurance policy covers every circumstance. Coverage is subject to the terms, conditions, exclusions and limits of the applicable policy. We instead provide customers with relevant information regarding how their assets are protected while in our custody.